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Our product quality guarantee period is 12 months from B/L date. During guarantee period, we will provide spare parts without any charge in case of quality discrepancy caused by us. If the malfunctions are caused by customers’ incorrect operations, we will provide customers spare parts at cost price. We also can offer flexible extended warranties according to the actual situation.
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Our engineer can go to your factory for installation and showing operation details on condition of you provide the round-trip air tickets, visa formalities, food and accommodation. In turn, your engineers can come to our factory for learning the installation, operation and maintenance for free.
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1. We will run the machine for a few days, and use your materials to do the test. Only guarantee the machine shows best performance, and then we will ship out.2. Our elite teams can provide you professional, customized, and all-round services around the clock. If you need any help, contact us by WHATSAPP, Skype, Email or Telephone.2. Our elite teams can provide you professional, customized, and all-round services around the clock. If you need any help, contact us by WHATSAPP, Skype, Email or Telephone.
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How can we provide you efficient services (metal processing solution):
There are Three Steps as following: 1. Gather your requirements based on your real working situation. 2. Analyze your information and provide our feedback. 3. Offer options based on your specific needs. For instance, standard products, we can offer professional recommendations; non-standard products, we can offer professional designing.
